Shipping policy

At GeekBots, we are committed to delivering your orders safely and efficiently. Please review our Shipping Policy below.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping & Delivery

  • We ship across India through trusted courier partners.
  • Estimated delivery time is 3–10 business days, depending on the delivery location.
  • Delivery times are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, or regional restrictions.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment is completed.
  • Any free shipping offers will be clearly mentioned on the website.

Order Tracking

  • Once your order has been shipped, tracking details will be provided via email, SMS, or WhatsApp (where applicable).
  • Customers can use the provided tracking information to monitor their shipment status.

Damaged or Lost Shipments

  • If your package arrives damaged, please contact us within 48 hours of delivery and provide:
    • Your order number
    • Photos of the package and product
    • A clear unboxing video
  • GeekBots is not responsible for packages reported as damaged without the required evidence.

Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.
  • GeekBots is not liable for delays or failed deliveries resulting from incorrect or incomplete address information.

Delivery Delays

While we strive to meet estimated delivery timelines, GeekBots cannot guarantee delivery dates and is not responsible for delays caused by courier services, natural disasters, government actions, or other unforeseen circumstances.

Contact Us

If you have any questions regarding shipping or your order status, please contact the GeekBots support team with your order number for assistance.